Tiffany Spivey joins the Illinois RMP team as a trainer with valuable experience in the industry. As a high school senior in Chicago’s Windy City, she began working at a car dealership as a cashier/receptionist. Thanks to the mentorship of a young manager she worked under, Tiffany was able to advance to payables/receivables and, ultimately, a license and title clerk. The manager “would remind me to watch my time management, stay organized, and take care of important things first,” said Tiffany. “I learned to dive right in and solve problems as soon as they appeared.” She also called upon her own natural inclination to help people, always eager to do whatever it took to be there for clients and staff alike, no matter what. “I learned a lot during my 18 years there — especially not to judge a book by its cover,” Tiffany adds.
Tiffany brought that kind, generous spirit with her when she joined RMP in July of 2017. She enjoys not only the training, but watching the attendees flourish. “In the RMP classes, I loved hearing all the positive things the participants had to say. It was rewarding to be there for them and answer their questions.” Something else Tiffany has noticed is the diversity of attendees to the RMP classes. “In addition to title clerks, we see general managers, office managers and others, so they can understand the title and registration process, and serve as a backup, if necessary,” she says. This variety across the different dealership departments has also shown her how useful and helpful the RMP classes are. Tiffany encourages, “Do it, because you get a great refresher course that covers issues not seen every day, books to refer to, and contact information for any questions you may have in the future. We’re your resource.”
A native of the Windy City, Tiffany has a passion not only for helping others, but caring for animals. She enjoys serving as a volunteer for a 5K run that raises money for hurricane animal rescue as well as hanging with her three dogs. Their names —Cheddar, Bacon and Waffles — are a true reflection of another of her loves — cooking. Tiffany relishes the moment when her creations are tasted and appreciated. “Baking, however, is not for me,” she jokes.